FAQ
1. How long does it take to ship my product?
- Our fulfillment times typically range from 3 to 5 business days, excluding shipping.
- During peak periods, such as Christmas and other national holidays, slight delays may occur due to increased order volume.
- We appreciate your understanding and assure you that our team is dedicated to processing and dispatching orders with utmost efficiency.
2. What if my tracking number says “Delivered” but I do not have my package?
- If your tracking status shows "Delivered" but you haven’t received your package, please wait until the following day, as sometimes carriers mark packages as delivered prematurely.
- If the package is still missing, please ensure the shipping address is accurate and check with neighbors or your local delivery office.
- For further assistance, contact us at info.beezyart@gmail.com, and we will help resolve the issue and arrange a replacement if necessary.
3. How do you create your art?
- We collaborate with skilled, independent artists who specialize in crafting unique artwork exclusively for BeezyArt.
- Each canvas is meticulously printed and framed to order, ensuring a bespoke and high-quality product tailored to your preferences.
4. Do you offer custom sizes or designs?
- Yes, we offer custom sizing and design options.
- Please reach out to us at info.beezyart@gmail.com, and our team will be happy to assist you in creating a piece that fits your space perfectly.
5. What materials do you use for your canvas prints?
- Our canvas prints are made using high-resolution, UV-resistant inks on professional-grade canvas.
- The canvas is hand-stretched on a real wood frame for a premium finish and lasting durability.
6. Can I change or cancel my order after placing it?
- We begin processing orders quickly to ensure fast delivery.
- If you need to make changes or cancel your order, please contact us at info.beezyart@gmail.com within 1 hour of placing the order, and we will do our best to accommodate your request.
7. What if my order arrives damaged?
- If your order arrives damaged, please contact us at info.beezyart@gmail.com with a description and photos of the damage.
- We will promptly assess the issue and arrange for a replacement at no extra cost.
8. Do you ship internationally?
- Currently, we ship within the United States and Canada.
- For international shipping inquiries, please contact us at info.beezyart@gmail.com to discuss available options.